POLÍTICA DE PRIVACIDAD

1. REACH

This Privacy Policy of ALOXAPP S.L. regulates the collection, use and other forms of processing of personal data provided by Users on this website or in any of the entity's Internet environments.

Through the implementation of the forms included in the different websites, related to services provided by ALOXAPP S.L., Users accept the inclusion and processing of the data they provide in a personal data processing, of which ALOXAPP S.L. is the owner. being able to exercise the pertinent rights as set forth in the following clauses.

All legal texts are available to users and/or interested parties on the corresponding website. Said texts may be modified and/or updated according to the needs and activities carried out by ALOXAPP S.L.

Who is responsible for the processing of your data?

ALOXAPP S.L., is the legal person responsible for the collection and processing of your personal data in relation to the services it provides.

ALOXAPP S.L. is committed to respecting and safeguarding your privacy and the security of your data.

The identifying data of the data controller are:

Company name of the CIF
ALOXAPP S.L. B-66266354
Address:
Trafalgar Street 17, ground floor 2
Town: Postal Code:
Barcelona 08010
Contact
booking@maximumescape.com

Despite the fact that the entity ALOXAPP S.L. is the owner of the domain www.maximumescape.com through this website can be reserved at any of our centers:

Conquestador Company S.L.
B-98732852
Girona Street 27, local, 08010 Barcelona

Maximum World S.L.
B-67339937
Bruc Street 9, local, 08010

For what purpose/s do we collect your data?

In accordance with the provisions of current regulations, ALOXAPP S.L. It only collects the data strictly necessary to offer the services derived from its activity and other benefits, procedures and activities attributed by the Law.

On this website, only contact information provided by Users is processed. The data that can be collected from the user will be processed for the purposes of:

  • Management of your contact information to resolve doubts or suggestions, the legal basis being your consent.
  • Management of your contact details and bank details to request a reservation, the legal basis being the pre-contractual relationship.
  • Management of your contact details and bank details for the purchase and delivery of certificates, the legal basis being the contractual relationship.
  • Send you, where appropriate, notifications that may be of interest to you, the legal basis being your consent

If you expressly authorize us, your image may be posted on our social networks in order to advertise our games. However, in the event that the participants are minors, no treatment will be carried out with their data or their images will be used.

It is reported that no automated evaluations will be carried out, nor will user profiles be created.

Likewise, we inform you that the information in the databases may be used to identify Users and to carry out statistical studies of registered Users.

How long do we keep your personal data?

Personal data will be kept as long as the user does not state otherwise and for the legally established retention periods, unless for logical and obvious reasons they have lost the usefulness or legitimate purpose for which they were collected.

To which recipients will your data be communicated?

Your data may be communicated to the following collaborating companies in order to manage your reservations and activities in each of our centers:

Conquestador Company S.L.
B-98732852
Girona Street 27, local, 08010 Barcelona

Maximum World S.L.
B-67339937
Bruc Street 9, local, 08010

Likewise, they may also be shared with the following trusted third parties of ALOXAPP S.L.:

  • Third parties that help us provide Information Technology services, such as platform providers, hosting services, maintenance and support on our databases, as well as our software and applications that may contain data about you.
  • Third parties that help us provide the transportation or delivery service of merchandise.
  • Stripe Payments Europe Ltd. as provider of the payment service through the website www.maximumescape.com

ALOXAPP S.L. will collaborate so that third parties comply with current legislation, although the responsibility will be payable to said third parties.

ALOXAPP S.L. does not sell, rent or assign the personal data of the users of these websites, except in the case that it is necessary for the provision of the service itself.

The website has links, applications or functionalities shared with third parties, such as social networks or online communication systems, ALOXAPP S.L. is not responsible for the information that is collected in said applications, functionalities or social networks owned by third parties as it does not have any management capacity or control over them, therefore the legal notices and privacy policies that may appear are applicable. on the websites or similar of third parties.

What are the rights of the Users who provide us with their data?

Users may exercise, with respect to the data collected in the manner described in the first point, the rights recognized in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of persons. with regard to the processing of personal data and the free circulation of these data and which repeals Directive 95/46/CE (General Data Protection Regulation), Organic Law 3/2018 of December 5, Protection of Personal Data and guarantee of digital rights, and in particular the rights of portability, access, rectification, deletion and limitation to treatment.

The rights referred to in the preceding paragraph may be exercised by each User through a written and signed request, accompanied by a photocopy of ID or Passport, addressed to the following address:

ALOXAPP S.L.
Calle Trafalgar 17, ground floor 2, 08010 Barcelona, Barcelona
booking@maximumescape.com

Likewise, Users are informed that they can withdraw their consent for the processing of their data at any time, as well as file a claim with the Control Authority (Spanish Agency for Data Protection) if they consider it appropriate.

2. COMMUNICATION OF INCIDENTS AND IRREGULARITIES

In the event of any conduct or situation that could be likely to generate an incident or irregularity of any kind, please contact:

ALOXAPP S.L.
Calle Trafalgar 17, ground floor 2, 08010 Barcelona, Barcelona
booking@maximumescape.com

3. COMMITMENT OF THE USER SO THAT THEIR DATA IS REGISTERED IN A TREATMENT

ALOXAPP S.L. recommends that, before entering the data in one or more of the data collection sheets of this web page, the legal notice, cookie policy and privacy policy be carefully read.

In any case, the user is responsible for the authenticity of the data provided, that they are accurate, current and complete for the purpose for which they are provided, assuming responsibility for damages, both for lost profits and for consequential damages, which could be generated by said inaccuracies or falsehoods. In any case, if the data provided in the corresponding forms were owned by a third party, the user is responsible for the correct capture of consent and information to the third party on the aspects reflected in this legal notice and privacy policies.

4. RESPONSIBILITY OF USERS FOR USE AND CONTENT

Both access to the websites and the use that may be made of the information and content included therein will be the sole responsibility of whoever does so. Therefore, the use that may be made of the information, images, content and/or products reviewed and accessible through it, will be subject to applicable national or international law, as well as the principles of good faith and use. lawful by the Users, who will be entirely responsible for said access and correct use. Users will be obliged to make reasonable use of the services or content, under the principle of good faith and with respect for current legislation, morality, public order, good customs, the rights of third parties or their own. ALOXAPP S.L., all according to the possibilities and purposes for which they are designed. ALOXAPP S.L. does not assume responsibilities, whether direct or indirect, for consequential damages or lost profits, derived from the misuse of the services or contents made by the Users or third parties.

5. LSSI-CE INFORMATION

In compliance with the duty of information contemplated in article 10 of the current Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the promoter and content manager of the web where You can download different applications and/or information is ALOXAPP S.L. with address at Calle Trafalgar 17, bajos 2, 08010 Barcelona (Barcelona) and with the management of the Internet domain www.maximumescape.com registered in the corresponding registry, attending to communications from users and/or interested parties via e-mail booking@maximumescape.com.

Any other commercial, mercantile, administrative activity or contracting of goods and/or services is the responsibility of the company mentioned above, owner of this domain.

6. INFORMACIÓN SOBRE EL USO DE OTRAS WEBS Y REDES SOCIALES

La empresa sólo se hace responsable de los contenidos y de la gestión de las páginas web de la cual sea ella el titular u ostente un derecho de análoga naturaleza. Cualquier otra página web o red social o repositorio de información en Internet, fuera de la presente web, es responsabilidad de sus legítimos titulares.

ALOXAPP S.L. colabora de forma ordinaria con diferentes aplicaciones y entornos web, y siempre recomienda a todos los usuarios que antes de acceder a dichos entornos web lean atentamente los correspondientes avisos legales y políticas de privacidad, y que sólo accedan a los mismos una vez hayan comprendido y aceptado en su totalidad dicho texto legal.

ALOXAPP S.L. se compromete a controlar los contenidos que se expongan en dichas redes sociales y expulsará aquellos usuarios que hagan un uso incorrecto en ellas.

ALOXAPP S.L. recomienda, siguiendo instrucciones del Instituto Nacional de Tecnologías de la Comunicación (INTECO) y de la Agencia Española de Protección de Datos (AEPD), para el uso de redes sociales o navegación en entornos web, la ejecución de las siguientes acciones (en caso de que algún día se disponga al uso):

  • All users are recommended to resort to the use of pseudonyms or personal nicknames with which to operate over the Internet, allowing them to have an authentic "digital identity", which does not jeopardize the security of their personal and professional lives.
  • Users are recommended to take special care when posting audiovisual and graphic content on their profiles, since in this case they may be putting the privacy and intimacy of people around them at risk.
  • It is recommended to review and read, both prior to user registration and later, the general conditions of use and the privacy policy that the platform makes available to you on its websites.
  • It is recommended to adequately configure the degree of privacy of the user profile in the social network, in such a way that it is not completely public, but only those people who have been classified as "friends" or "direct contacts" previously by the user.
  • It is recommended to accept as contact only those people you know or with whom you have a previous relationship, not accepting compulsively all the contact requests you receive and investigating whenever possible and necessary, who is the person requesting your contact through from the social network.
  • It is recommended not to publish physical contact information in the user profile, which allows anyone to know where you live, where you work or study daily or the places of leisure that you usually frequent.
  • Users of microblogging tools are advised to take special care regarding the publication of information related to the places where they are at all times.
  • It is recommended to only use and publish content for which you have sufficient intellectual property rights. Otherwise, the user will be committing a civil offense that can be protected by national courts.
  • Users are encouraged to use different usernames and passwords to enter the different social networks of which they are a member.
  • It is recommended to use passwords with a minimum extension of 8 characters, alphanumeric and with the use of upper and lower case letters.
  • It is recommended that all users have antivirus software installed and duly updated on their computers.
  • Minors should not reveal excessive personal data. Data should never be provided to strangers.
  • All information concerning the website must be read. It explains who the owners of the same are and the purpose for which the data is requested.
  • If the user is under fourteen years of age, the consent of the parent/guardians is also required. In these cases, whenever data is requested by a social network, the parents or guardians should be asked to see if they approve the subscription or not.
  • Usernames and passwords should not be communicated to third parties, nor should they be shared among friends or classmates. These data are private and should not be communicated to third parties and/or strangers.
  • Whenever there is any doubt regarding a situation that derives from the use of social networks and collaborative tools, parents or guardians should be asked.
  • The computer should be kept in a common area of the house.
  • Rules should be established about the use of the Internet at home.
  • Parents should know how this type of platform works and its possibilities, both positive and negative.
  • Activate parental control and the control tools of the platform, as well as establish the email of the parent or guardian as a secondary contact email.
  • Make sure age verification checks are in place.
  • Ensure the correct installation of the content blocker.
  • Raise awareness and inform minors about aspects related to security.
  • Explain to minors that they should never stay with people they have met in the online world and that if they do, it should always be in the company of their parents or guardians.
  • Ensure that minors are aware of the risks and implications of hosting content such as videos and photographs, as well as the use of web cameras through social networks.
  • Control the minor's user profile.
  • Make sure that the minor only accesses the pages recommended for her age.
  • Make sure that minors do not use their full name.